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GroundedCoreAI / nexusdesk

Open-source, self-hosted, extensible Agent platform built around ReAct and Harness engineering, with AI customer support as its first complete reference application.

Why this job: says: agent platform; topics: langgraph, ai-agent

What it does

  • Knowledge service. Q&A and retrieval grounded in enterprise knowledge.
  • Business tools. query and operate external business systems through tool integrations.
  • Human collaboration. conversation takeover, ticket drafting, and human confirmation.
  • Model management. configure and manage different types of model services in one place.
  • Runtime observability. review execution records, model and tool calls, evaluation results, and

Get started

No single install command. Read the steps in the README (opens in new tab)

Maintenance
Active
Last commit 2 days ago
Stars
197
+28 this week
Licence
Apache-2.0
Allows business use
Downloads for
None listed
No release files
Latest version
v0.3.0
Released 7 days ago
Built with
Python
69% of the code

Is it looked after?

Contributors
4
Last 90 days
Issues
3% closed
37 still open
Pull requests
78 merged
0 waiting
Releases
3
3 in the last year

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RepoStarsLast commitLicenceDownloads for
handsomestWei / customer-service-ai-agent1325 months agoApache-2.0No downloads
More: languages, topics and project record

Languages

  • Python 69%
  • TypeScript 25%
  • CSS 5%
  • JavaScript <1%

Topics

  • ai-agent
  • customer-service
  • customer-support
  • fastapi
  • helpdesk
  • knowledge-base
  • langgraph
  • live-chat
  • llm
  • rag
  • self-hosted
  • ticketing-system

Project record

  • JobAgent frameworks
  • StatusListed
  • Commits370
  • Forks1
  • Watching0
  • Stars in 28 days+181
  • CreatedSep 23, 2026
  • First seen by usNov 7, 2026
  • CheckedNov 9, 2026

Type to search.

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